Frequently Asked Questions

Everything you need to know about your Effy Jewelry experience.

Does Effy Jewelry offer a lifetime warranty?

Yes, we offer a Limited Lifetime Warranty on all Effy brand jewelry which covers manufacturer defects. Please register your purchase on our website to activate your coverage.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unworn condition. Please note that final sale items and custom-sized rings may not be eligible for return.

How long does shipping take for online orders?

Standard shipping typically takes 3-5 business days. Expedited and overnight shipping options are available at checkout for domestic orders.

Are the diamonds and gemstones ethically sourced?

Effy Jewelry is committed to ethical sourcing. We strictly adhere to the Kimberley Process to ensure all our diamonds are conflict-free and responsibly mined.

Can I get my Effy ring resized?

We offer complimentary resizing for most rings within one full size of the original stock size at the time of purchase. Contact our customer service team for specific style eligibility.

Do you offer professional jewelry cleaning and maintenance?

We recommend bringing your Effy pieces to any of our retail locations for complimentary professional cleaning and inspection to ensure the longevity of your jewelry.