Returns & Exchanges

Effy Jewelry is committed to your satisfaction, offering a 30-day return policy for a full refund or exchange on most fine jewelry items. All returned pieces must be in their original, unworn condition and accompanied by the authentic Effy sales receipt.

1

Initiate Your Return

Contact our Customer Service team or visit our online returns portal to obtain a Return Authorization Number (RAN) and a prepaid shipping label.

2

Secure Your Package

Place your jewelry in its original presentation box and pack it securely inside a shipping carton along with all original documentation and the RAN.

3

Ship to Effy

Affix the prepaid label to your package and drop it off at any authorized shipping location, ensuring you obtain a receipt for tracking purposes.

4

Inspection and Refund

Once received, our quality assurance team will inspect the item; approved refunds will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing